SHIPPING POLICY

Shipping times vary depending on the product you choose, whether it’s shipping standard or express, and where it’s going. Remember, we only ship in business days, excluding National Holidays.

We invest in the way products are shipped to make sure your orders arrive without a hitch. Because of this, shipping costs vary.

Please note shipping companies are facing some delays and it may take longer for your package to arrive.

RETURN POLICY

If you aren’t completely happy with your purchase, we can sort out a replacement or store credit for situations where: 

▻ The wrong garment style, color, or size was ordered

▻ The wrong case or skin style was ordered

Winnie and Pearl will gladly accept returns within 30 days of receipt of your shipment, for products that were damaged during shipping. Please send us an email to winniepearlco@gmail.com when you have received a damaged item, including a picture before returning it.

Please note that you are responsible for the shipping back to us. Returns and exchanges happen at your own risk and own expense (shipping costs are to be paid by you).

Please note:

▻ You are responsible for the return shipping charges

▻ We are responsible for the return shipping charges for damaged goods.

▻ The original shipping charge is not refundable

PRINTABLES - DIGITAL DOWNLOADS


▻ Kindly note that due to the nature of our products (digital downloads), we do not offer refunds. Unless there is a technical issue with a product, all sales are final. 

PAYMENT METHOD

I’m a payment methods section. I’m a great place to give your customers as many details as possible about how they can pay for your stunning products. Make sure your use clear language so they enjoy their online shopping experience and stay loyal!

WHOLESALE INQUIRIES

For wholesale inquiries please contact us at winniepearlco@gmail.com